Seamless integration into your IT landscape

Integrate a CRM system

Hier ist die Übersetzung:

Whether it’s CRM integration, programming via our REST API interface, our Zapier interface (Zapier is a web service that automates actions between different web apps and synchronizes their applications to execute the desired processes) or Single Sign-On (SSO) with Azure AD, echofront is ready to integrate seamlessly and perfectly into your IT landscape. We support you to ensure that you can effectively utilize the integration.

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CRM integrations

CRM systems are often set up today in isolation to manage business relationships, focusing on master data and sales activities for customers and prospects. The goal is to systematically capture addresses, track sales activities, and assess the pipeline. During the lead phase, great care is taken to ensure that all important activities from sales are recorded, and reporting on the pipeline is possible at any time.

Key benefits of a good CRM integration with echofront:

  • Familiar usability, requiring minimal training

  • Direct access from the CRM to the customer journey

  • Complete history, including feedback from prospects

  • Customer feedback can be used for forecast assessment

  • Synchronization with sales stages

  • Automated creation of the customer journey and enrichment after sales stages

  • Dashboard synchronization of all sales KPIs

Salesforce Integration

echofront enhances your Salesforce CRM system through its seamless UI integration, adding the capabilities of a sales enablement platform for each individual opportunity. Your customers are presented only with the content that is truly relevant to them, and it’s synchronized with your Salesforce CRM system at the perfect moment.